You have questions? We have answers... hopefully!

• How Do I Get Help with an Order Issue?
  Help is on the way! If you require any assistance, please fill out the contact us form under customer service and a representative will reach out to you to resolve your ticket.
• How Do I Place an Order?
  eDeal offers amazing group buy and auctions! To join our daily group buy, you will need to create an account on our website if you don’t already have one. Then, you find a product you like and you would simply click BUY ME, and then enter your shipping and payment information. Confirm the details and wait till we get the best deal to your doorstep.
• What is Group Buy?
  Are you tired of paying full price for the things you love? Well, hold onto your wallets because group buying is here to save the day! Imagine joining forces with other savvy shoppers to unlock exclusive discounts on super brand name items. It's like a superhero team-up, but instead of fighting crime, you're fighting high prices! So, why pay more when you can join the group buying brigade and score some sweet deals?
• How Do I Cancel an Order?
  I mean, we’re not sure why you want to cancel your order with all of these amazing brand deals popping up left and right. BUT, if you bought something by accident (or your kid accidentally took your credit card and bought something), you can request a cancellation within 12 hours of your order. You can fill out the contact us form to raise a ticket to request cancellation.
• What is Your Return Policy?
  Too bad, so sad. We do not accept any returns or exchanges. All items are final sale.
• What are your payment options?
  We offer multiple payment options including Credit Card and PayPal (coming soon). Dogecoin and Bitcoin are not accepted (yet)!
• What if I forgot my password?
  We get it, there’s way too many passwords to keep track of nowadays. You can select the forgot password option at login and then request to set a new password.
• How will my order be shipped?
  With love and care of course! Orders will be shipped from the State of New York via third party delivery. If the group buy you participate in is successful or you’re the winning bidder, you can expect another email with order and shipping details.
• Where do you ship to?
  We ship to all states except for Hawaii and Alaska (for now… but we’re working on it, give us a couple of months).
• When will this item be back in stock?
  You snooze, you lose! We can’t guarantee when an item will be back in stock. Be sure to subscribe to the newsletter so you’re notified of all of the great daily deals.
• What emails should I expect to receive?
  You won’t get any spam from us, only the important ones, we promise! You shall receive an email from us regarding:

  • Participate in the group buy
  • Group buy tipped or group buy not tipped
  • You place a successful bid
  • When you are outbid on a deal
  • When you are the final winner / loser on the bid
  • Order confirmation
  • Order shipping and delivery
  • Daily deals where you can save big!